Terms & Conditions

Please make sure that you read our terms and conditions before making any purchases on our website.

Detailed Description of Good and/or Services

Green So Sai Tee is a business in the development and retail industry that markets products made from hemp.

Delivery policy

Subject to availability and receipt of payment, requests will be processed within 5 working days and delivery confirmed by way of an email. Green So Sai Tee will courier the item/s to the specified address in South Africa at a cost of R90. Please allow 2-7 days for delivery.

Return and Refunds Policy

The provision of goods and services by Green So Sai Tee is subject to availability.  In cases of unavailability, Green So Sai Tee will refund the client in full within 30 days.  Cancellation of orders by the client will attract a R10 administration fee.
If for any reason you are not satisfied with part or all of your purchase, you can return it in its original condition for a voucher or exchange within 10 days of receipt.

Please return the item in its original packaging with any swing tags attached to:

Green So Sai Tee
17 Queensbury Close
Centenary Park
Durban
4068

Please note that you need to inform us of your intention to return the product and send us the tracking number for pre-paid postage.

Unfortunately, we cannot accept returns without a tracking number or if they have been customer worn or damaged.

Colours of the products may vary slightly from the photographic representations on the site.

Customer Privacy Policy

Green So Sai Tee shall take all reasonable steps to protect the personal information of users. For the purpose of this clause, “personal information” shall be defined as detailed in the Promotion of Access to Information Act 2 of 2000 (PAIA). The PAIA may be downloaded from: Here

Payment Options Accepted

Payment may be made via Visa, Master Card credit cards or by bank transfer into the Green So Sai Tee bank account, the details of which will be provided on request.

Merchant Outlet Country and Transaction Currency

The merchant outlet country at the time of presenting payment options to the cardholder is South Africa. Transaction Currency is ZAR (South African Rand).

Responsibility

Green So Sai Tee takes responsibility for all aspects relating to the transaction including sale of goods and services sold on this website, customer services and support, dispute resolution and delivery of goods.

Variation

Green So Sai Tee may, in its sole discretion, change this agreement or any part thereof at any time without notice.

Company Information

This website is run by a private company based in South Africa trading as  Green So Sai Tee and with registration number 2019/102928/07

Green So Sai Tee contact details

Telephonic Support: +031 5022554 | Email Support: admin@gsst.co.za